Shipping & Returns

RETURNS & EXCHANGES 

Returns are accepted strictly within 7 days within delivery.

Items must be returned in original condition- unworn, unwashed and in original packaging.

Return shipping is at the expense of the buyer & original shipping costs will not be refunded.

We also offer exchanges if the desired product is in stock.

Items returned outside of this period, or outside of the conditions outlined will be returned to the customer, at the customers expense.

If you would like to return an item, please ensure it meets the above requirements and email hello@madisongrace.com.au with your name, order number & RETURN as the email subject.

Once the return has been processed and reviewed, refunds will be processed back into the original payment method. 

We are unable to process any returns for concerns that fall under general wear and tear. 

 

SHIPPING

Shipping is offered within Australia and select countries.

Australian Standard shipping with a flat-rate of $12.95.

Australian Express shipping with a flat-rate of $15.95.